845 McFarland Rd., Alpharetta, GA 30004
phone 770-475-0004
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Frequently Asked Questions about Granite

What is Granite?
Can Granite be scratched?
Will Granite stain?
Why use Granite?
What colors are available in Granite?
What is the difference between Marble and Granite?
What type of finishes are available?
Will my countertop require a seam?
How big will the seam be?
Is a higher priced granite better quality than lower priced granite?
Why does some granite have many areas that look like little flakes or pockmarks?
Why do some granites appear to have cracks?
What type of warranty do you have?
I intend to extend my new granite countertop beyond the cabinet base. How far can I extend it without adding support?
What is the maximum span between cabinets?
I do not intend on using a backsplash, will there be a gap between the wall and the granite edge?
Are there different types of edge treatments?
I have a small job can you do it?
How do I properly care for granite countertops?
Does Premier Surfaces take care of all of the cabinetry, plumbing, electric and gas issues for me?
Is there an issue with bacteria growth on my granite kitchen countertops?
Can you tell me how to properly care for my granite countertops?
I am ready to start the process, where do I begin?


What is Granite?
Granite is a stone formed from magma deep within pockets of the earth’s crust. The stone undergoes a metamorphosis where the crystalline structure of the minerals within the stone are changed creating the physical characteristics we find in granite. See section "Stone Education" for more details.


Can Granite be scratched?
It is always possible to scratch a surface, even a diamond, if it is subjected to sufficient force. However, Granite has a very hard surface and will not scratch under normal use as a kitchen countertop. Go ahead and cut on it but your knife will become dull.

Will Granite stain?
Granite is a porous stone and therefore is subject to the potential of staining. The porosity varies depending upon the minerals that are present in the granite. To protect the granite surface from staining it should be sealed at least once per year. Our recommendation is twice per year just to assure it is done once. Any stain that occurs in granite can be removed. See "Care and Maintenance" section.


Why use Granite?
Granite is the most preferred product for not only kitchen countertops but also for vanities, islands, bar tops, tabletops, backsplash, and fire place surrounds. Money magazine stated that one of the easiest ways to increase the value of your home is by adding granite countertops.


What colors are available in Granite?
There are over 800 different colors of granite available
in the marketplace. Premier Surfaces inventories some
of the more popular colors. Please visit our showroom.

If you can’t find the exact color you’re searching for, we can refer you to granite distributors that service the Atlanta market. Premier Surfaces works closely with all of the major distributors serving the Atlanta market. See section "Stone Suppliers".


What is the difference between Marble and Granite?
The difference is in the chemical makeup and how they were formed.

Granite is formed from magma within the Earth’s crust. The magma is deep within the Earth and is subjected to extreme pressure over millions of years. The composition is primarily silicate crystals and it goes through a metamorphic stage changing the basic composition. The result is an extremely dense hard material.

Marble is basically limestone, a sedimentary stone, and is composed primarily of calcium carbonate. However the marble, unlike limestone, goes through a metamorphic stage where the crystalline structure is changed becoming more dense and harder than limestone. Due to marbles calcium carbonate base it is not as resistant to stains or abrasions as granite. Premier Surfaces does not recommend marble for kitchen countertops. However we will fabricate and install marble with the appropriate caveats.

What type of finishes are available?
An overwhelming majority of our customers prefer the standard polished finish. This finish brings out all of the beauty inherent in the granite. There are some customers who prefer a subtler look that is called honed. Honed is achieved by either omitting the final polishing steps at the quarry or by mechanically removing the polished finish with abrasives. Other types of finishes used primarily in floor applications, (e.g. flamed, hammered, sawn or jet washed), are available but will require special ordering.


Will my countertop require a seam?
The necessity of a seam will be reviewed when our technical expert does a “Detail” for your particular granite installation. See the section "How the Process Works". There are several issues that could result in the necessity for a seam.

Some reasons for requiring a seam are:

  • the physical dimensions of the slab
  • veining in the slab requiring cuts to make the veining flow in the same direction on the countertop
  • physical limitation of where the piece will be installed
  • access to the installation point (sometimes stairways and door ways are not large enough to permit one piece applications)
  • the physical limitations associated with moving a very heavy piece (some can weigh as much as 800 lbs) into position
  • the potential to damage a piece that has a challenging geometry.

Be assured we will do all we can do to limit the number of seams.

How big will the seam be?
Standard in the industry is a seam width of 1/16 +/- 1/64 of an inch. There is a maximum lippage (amount one piece will protrude above another) for the industry of 3/32 of an inch at the center point of the countertop with no lippage at the ends. The professionals at Premier Surfaces use special tools to assure that the seam will be much tighter than industry standards. You should be able to freely slide a quarter over the seam with no interference. Additionally, our technicians are trained in how to color match the filler in the seam to the color of your granite.


Is a higher priced granite better quality than lower priced granite?
No, the price of granite is based primarily on two factors one is availability (the lower the supply the higher the cost) and the second is where it is quarried with the associated transportation and labor costs. Granite from Premier Surfaces, no matter what the cost, will be a high quality stone.


Why does some granite have many areas that look like little flakes or pockmarks?
Being a natural stone, granite contains many minerals. Some of these minerals, like biotites, are softer than the surrounding minerals. When the granite is polished the biotites are removed due to the high pressure used in polishing the surface leaving pockmark type look. The sealant used will generally correct the rough feeling. See the section "Stone Education".


Why do some granites appear to have cracks?
A crack is a break in the granite caused by a mechanical force of some sort. Cracks will be entirely through the granite from top to bottom. Granite does naturally have fissures. These fissures are more prevalent in granites that have multiple colors. The various minerals flowing at different viscosities cause the fissures at the time the granite is formed, they are natural and do not weaken the granite. It would be very rare for a fissure to extend from the top to the bottom surface of a slab.

What type of warranty do you have?
Premier Surfaces offers a lifetime warranty on craftsmanship. If there is ever a problem with the installation of the granite we will fix it. It does not take much to get into the granite business, just a pick up truck and a grinder. You can get a lower price but the warranty is a “taillight warranty” as long as you can see the taillights on the pick up the job is warranted. BE CAREFUL in your selection of a contractor.


I intend to extend my new granite countertop beyond the cabinet base. How far can I extend it without adding support?
The maximum extension is two fold:

  1. It cannot extend more 1/3 the width of the countertop without suport.
  2. In any instance it cannot be extended more than 10 inches regardless of the width without additional support.



What is the maximum span between cabinets?
The maximum span for 3 cm granite is 30 inches between cabinets. Any span greater than 30 inches will require additional support.


I do not intend on using a backsplash, will there be a gap between the wall and the granite edge?
Yes, the gap is needed to be able to put the granite into position. Depending upon the difficulty of installing the granite piece the gap would be a maximum of ¼ inch.


Are there different types of edge treatments?
Yes, please refer to the section “Edge Profiles” for the edges that are normally used for granite countertops. Other custom profiles are available just contact one of our sales representatives for details.


I have a small job can you do this?
We welcome any size job. However, we do have a 25 sq ft minimum charge. You could select a piece of granite from our remnant yard wherein the square foot minimum would be waived.

How do I properly care for granite countertops?
Please read the section “Care and Maintenance


Does Premier Surfaces take care of all of the cabinetry, plumbing, electric and gas issues for me?

The only business that Premier Surfaces is licensed and insured to do is the fabrication and installation of granite and other stone countertops. We do not have a license or insurance for carpentry, plumbing or electrical work. We will, when requested, supply the names of other tradesman who are licensed and qualified.


Is there an issue with bacteria growth on my granite kitchen countertops?
The Marble Institute of America (MIA) states: “ Bacteria requires several things in order to thrive and grow: oxygen, sunlight, water, nutrients and a substrate to form on. The minerals found in granite are toxic to bacteria. As a result there is no habitable environment for the bacteria to live and grow on a granite surface.” The MIA has also conducted independent research on bacteria growth on countertop materials. Granite was second in inhibiting bacteria growth only to stainless steel.


Can you tell me how to properly care for my granite countertops?
Yes, this is thoroughly covered in the “Care and Maintenance” section.


I am ready to start the process, where do I begin?
First read the section “How the Process Works,” and then give us a call - 770-475-0004.