Premier Surfaces Earns Coveted Accreditation From Marble Institute of America

Premier Surfaces, of Alpharetta GA, has earned the coveted designation of Marble Institute of America (MIA) Accredited Natural Stone Fabricator and may now use the official accreditation logo. Accredited Natural Stone Fabricators are primarily companies that work on residential projects such as kitchens and bathrooms. Premier Surfaces is Atlanta’s premier source of custom countertops, boasting a impressive book of business, including hundreds of custom home builders, Lowe’s and Home Depot, as well as a large base of retail business from referrals.

At Premier, it’s the little things that make all the difference: they always go above and beyond for customers
to ensure their kitchen will last a lifetime. They are the only company in Atlanta who boasts a 100% lifetime warranty on our craftsmanship. With innovations such as the Premier Seam System, and maintenance-free
granite countertops, Premier is changing the face of the stone industry. All it takes is a trip to their showroom
and a glance at the smiling faces of the Premier team, and you’ll see why their customers are their customers
for life.

Premier Surfaces believes that its employees are the reason they are one of the most profitable companies in
their industry. While most subcontractors struggle with high turnover and low employee loyalty, Premier has
set new standards for the employee – employer relationship, and has a 95% employee retention ratio.

Employees are compensated on a pay-by-performance basis, which encourages productivity and rewards
results while giving each employee an opportunity to take control of their own compensation and future.
Premier’s employees are treated as family. Managers know the value of honest and sincere appreciation.
Each employee plays a crucial role to the success of the company, and has the opportunity to grow both professionally and personally through catalytic coaching, goal setting, and a series of development meetings,
such as the Monday morning book meeting on Dale Carnegie’s, How to Win Friends and Influence People,
and the University of Premier Surfaces. With perks such as a company-matched 401K, Wednesday night wakeboarding on Lake Lanier, and rapid-improvement games, the employees play like champions everyday.

To become an Accredited Natural Stone Fabricator by the MIA, a company must have successfully completed
three phases of application. Phase one was the completion of a lengthy application that required the applicant company to provide various documents and references which ensure that the company is in compliance with
the 10 standards of accreditation as laid out by the MIA Accreditation Commission.

Phase two required the company’s qualifying agent (the designated company representative responsible for
filing and maintaining accreditation records for the applicant company) to pass a 200 question multiple choice
test. The exam tested the applicant’s knowledge and application of material usage, installation, fabrication, restoration, care and maintenance, administration, legal/contracts, and jobsite and shop safety. The third
phase was a comprehensive site visit, which included a facility review, document review, and one or more installation site visits.

Garen Distelhorst, the Accreditation Manager at the MIA said, “Premier Surfaces is now able to proudly display
the accreditation logo, which symbolizes that they are among the finest in the natural stone industry with
respect to craftsmanship, safety, and business practices.”

Currently, 4 Natural Stone Fabricators have achieved accreditation.

For over 60 years the Marble Institute of America has been the world's leading information resource and
advocate for the natural dimension stone industry. MIA members include marble, granite, limestone,
sandstone, and other natural stone producers and quarriers, fabricators, installers, distributors, and
contractors around the world.

The purpose of the MIA’s accreditation program is to provide excellence in the natural stone industry and
recognize companies demonstrating compliance with quality standards, so that the public values, has access
to, and benefits from consistent, competent, and safe fabrication, installation and maintenance of natural stone.

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We employ a knowledgeable sales staff that is trained in the entire process of Custom Granite Countertop selection so none of your questions will go unanswered.

Each job has an assigned Project Manager so customers have a single point of contact for any questions regarding their order for Custom Granite Countertops.

Premier Surfaces maintains a highly trained staff of fabricators that are true artisans in fabricating and polishing Custom Granite Countertops using state of
the art equipment.

We are recognized by leading custom home builders serving the greater Atlanta market as the company that lives up to its commitments, has a high degree of integrity, maintains one of the quickest job turn around times in the industry and has installation crews that always go the extra mile to satisfy the customer.

95% of our business comes directly from customer and builder referrals. See our Testimonials.

All of our Custom Granite Countertops carry a 100% lifetime warranty on craftsmanship.

Premier Surfaces has been selected as an installer of Custom Granite Countertops for both Lowe’s and Home Expo serving the greater Atlanta market.

All of Premier Surfaces’ installers are company employees and have completed a rigorous training program that not only covers all aspects of Custom Granite Countertop fabrication and installation but also includes developing effective communication skills to better serve our customers.

Our concern for quality and long-term endurance can be found in items such as the bevel edge we incorporate in undermount sink cutouts and the special steel rod reinforcements we place at each sink opening. This care and concern is not found in “low price” bids. There is a difference between low price and low cost. We want our customers to have long-term satisfaction with their new custom granite countertops.

In contracting, issues can develop. We insist that our installers immediately inform the customer if any type of problem arises with the installation of the granite countertop. We do our best to educate our customers in the entire Granite Countertop process.

We are professionals committed to being the best in the industry and as a team are committed to the following values that define our company:

• Integrity
  • Our ethics demand we are respectful and honest in our relationships.
• Positive Attitude
  • Our Positive Attitude allows us to create a fun, caring environment, which leads to more productive relationships.
• Family
  • We strive to improve the quality of life for family, friends, and ourselves and hold these relationships in the highest regard.
• Teamwork
  • We choose to be accountable to do our jobs correctly and completely and to go above and beyond to help our fellow team members and customers.
• Customer Satisfaction
  • We genuinely care about our customers and strive to exceed their expectations through quality craftsmanship and customer service.

These values are at the heart of our company vision, a vision that we believe will keep Premier Surfaces at the top of the list when it comes to quality design and installation of Granite Countertops that satisfy every expectation of our customers.

• Our Vision
  • By eagerly exceeding our customers expectations Premier Surfaces provides opportunities and lifestyles for its employees and their families. We ALL contribute and it is everyone’s responsibility to act and demonstrate Ownership Thinking.
• Our Goals
  • Have fun – We thoroughly enjoy what we do and our smiles tell the story.
  • Profitable – Drive revenue while controlling costs.
  • Industry Leader – Craftsmanship is not compromised. Innovation is at the forefront.
  • Accident Free Work Environment
• Our Mission
  • It is our pleasure to help our customers’ dream kitchen become reality.
    We assist and educate our customers throughout the entire process of making their kitchen have its own unique character and identity. We have a sense of accomplishment knowing our customers are satisfied with the quality craftsmanship and natural beauty of their granite countertops, which will last a lifetime.

We promote an honest work environment that allows all of the team to share ideas, show appreciation and respect for fellow team members. We have FUN at work!

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